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Important numbers

Electricity044 874 3917
Water / Sanitation044 801 9262/9266
Fire 044 801 6311
Refuse Removal044 802 2900
Traffic / Licence044 878 2400 / 044 801 9315
George Law Enforcement044 801 6350
GO GEORGE Call Centre0800 044 044
George Municipality Switchboard044 801 9111
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Published: 13 Sep 2017Title: 13/09/17: Water Statistics for Greater GeorgeStatus: Dam level/Damvlak - 41.21%; Rainfall/Reënval - 0.5mm; Demand 28 megalitres; Target 22 megalitres; 5 months left; Weekly dam level change 1.3%
Published: 07 Sep 2017Title: Notice of refuse removal after public holidayStatus: Please take note that refuse removal of the public holiday, Monday, 25 September will be done on Tuesday, 26 September 2017.
Published: 30 Aug 2017Title: 2C water restrictions implementedStatus: Follow this link to find out what the 2C Water Restrictions are and how it applies to you http://www.george.gov.za/sites/default/files/content_uploads/George%20Municipality%20-%20Water%20Restrictions.pdf
Published: 26 Apr 2017Title: Municipal MoneyStatus: Municipal Money is a website for ratepayers to review how municipal money is spent. Please follow the link: https://municipalmoney.gov.za/
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Important numbers

Electricity 044 874 3917
Water / Sanitation 044 801 9262/9266
Fire 044 801 6311
Refuse Removal 044 802 2900
Traffic / Licence 044 878 2400 / 044 801 9315
George Law Enforcement 044 801 6350
GO GEORGE Call Centre 0800 044 044
George Municipality Switchboard 044 801 9111
11 July 2017

George Municipality warns against “false” meter inspectors and meter tampering

George makes use of a registered service provider Ontec, who performs the function of meter reading. George Municipality strives to ensure the safety of all its citizens and as such Ontec follows a strict protocol for meter inspections.

All pre-payment meters are inspected in George within a 36-month cycle. Lists are produced to indicate the planned inspections for a specific day, week or month and distributed to the sub-contractor. Inspectors visit these sites, firstly introduce themselves and produce an ID Card for positive identification.

They explain the reason for their visit and ask for permission to do the inspection of the meter.

 

A Hand-Held Unit (HHU) is used to determine the GPS co-ordinates of the meter (residence) and an electronic questionnaire is completed by the inspector. The meter is inspected for a seal, units and visible possible tampering. It may be necessary to switch off the main power on the distribution board to confirm everything is working efficiently. All information obtained is captured on the HHU.

 

In the event of the meter being faulty or not sealed, a municipality official will be notified. The inspection is concluded and information is downloaded at the Ontec George office.

 

Meter tampering is illegal and serious recourse actions are taken against transgressors. The detail of what is regarded as a “tampered” meter as well as the position of the George Municipality for electricity theft is available in the Tamper Management Policy and the Electricity Supply By-Laws respectively.

When it is found that a consumer has been tampering with a meter, the person will be issued with a tamper fee that must be signed and “accepted” by the consumer. The electricity will be switched off until that tamper fee has been paid and proof of payment has been provided to George Municipality Electrotechnical Directorate.

George Municipality will remove the tamper from the electrical meter and seal the meter. But if the tamper is in the Distribution board, the consumer must get an electrical contractor which is registered at George Municipality to do it. In this case, the consumer must pay the tamper fee as well as potential damage to the meter and or connection. In addition, the losses and estimate losses as result of the tamper may be recovered from the consumer.

The consumer will only need to supply a Certificate of Compliance (C.O.C) if there was a tamper beyond the electrical meter. The electricity supply will be restored as soon as proof of payment (and if needed the C.O.C.) has been submitted to the municipality.

All regulations apply to all premises in George, including Informal Settlements. All illegal connections are removed and tamper fees are issued for each illegal connection.

 

For more information on meter tampering, listen to Eden FM from 14h10 on 18th July, 25th July and 1st August 2017.

 

 

Last published 11 July 2017